Welcome to Starbucksstore.co.uk

Welcome to Starbucksstore.co.uk. We’re pleased to provide online shopping for some of your favourite Starbucks products. Our website uses session and persistent cookies to store information on your computer/device. The cookies we use help us to understand how you use our website and to improve your experience of our website, its functionality and performance. Please click here to see further information in our Privacy and Cookies Policy. By clicking “I agree” or proceeding onto our website, you confirm that you have read our Privacy and Cookies Policy and agree to the use of cookies as set out in our Privacy and Cookies Policy. If you do not agree, please leave our site immediately.

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My Starbucks Rewards

Earn Stars at participating Starbucks® stores and online at StarbucksStore.com with purchases of At-Home coffee products such as packaged coffee, Starbucks VIA® Ready Brew, K-cup® packs and Verismo™ pods.

StarbucksStore.com customers can receive a maximum of 10 Stars per order. A unique Star Code will be included in your shipment confirmation email. Your Star code value will be equal to the number of qualifying products in this order. Star Codes expire six months after your order is shipped.

Enter the code at starbucks.com/entercode, sign in or sign up, and you're on your way to My Starbucks Rewards™ benefits like free food or free drinks at participating Starbucks® stores. Some restrictions apply. Visit starbucks.com/card/rewards for program details.

Also, My Starbucks Rewards™ members get a Star for each purchase made with a registered Starbucks® Card.

Terms of Use



Last Revised: August 21, 2012

PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THIS WEBSITE.

This site is operated by Starbucks Manufacturing EMEA B.V. which is an affiliate of Starbucks Corporation. All references to “Starbucks” in these Terms of Use include Starbucks Coffee Company (UK) Ltd, Starbucks Corporation, Starbucks Manufacturing EMEA B.V. and any other affiliates of Starbucks Corporation, unless stated to the contrary.

These Terms of Use apply to your access to, and use of, all or part of this website at starbucksstore.co.uk, whether it is accessed via a mobile application or online service (the “Site”).These Terms of Use do not alter in any way the terms or conditions of any other agreement you may have with Starbucks for products, services or otherwise. If you are using the Site on behalf of any entity, you agree that you are authorised to accept these Terms of Use on such entity's behalf, and that such entity agrees to indemnify you and Starbucks for violations of these Terms of Use. This agreement contains disclaimers and other provisions that limit our liability to you.

In the event there is any conflict or inconsistency between these Terms of Use and any other terms of use that appear on the Site, these Terms of Use will govern. However, if you navigate away from the Site to a third party site, you may be subject to alternative terms and conditions of use, as may be specified on such site. In such event, the terms and conditions of use applicable to that site will govern your use of that site.

While we make reasonable efforts to provide accurate and timely information about Starbucks on the Site, you should not assume that the information is always up to date or that the Site contains all the relevant information available about Starbucks.

Starbucks reserves the right to change or modify these Terms of Use or any policy or guideline of the Site, at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions to the Site. Your continued use of the Site will confirm your acceptance of such changes or modifications; therefore, you should frequently review these Terms of Use and applicable policies to understand the terms and conditions that apply to your use of our Site. If you do not agree to the amended terms, you must stop using the Site.

Eligibility, Registration and Account
The Site is not targeted towards, nor intended for use by, anyone under the age of 18. If you are under the age of 18, you may only use the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use.

In order to participate in certain areas of our Site, you will need to register for an account. You agree to (a) create only one account; (b) provide accurate, truthful, current and complete information when creating your account; (c) maintain and promptly update your account information; (d) maintain the security of your account by not sharing your password with others and restricting access to your account and your computer; (e) promptly notify Starbucks if you discover or otherwise suspect any security breaches relating to the Site; and (f) take responsibility for all activities that occur under your account and accept all risks of unauthorised access, without prejudice to your statutory rights.

Privacy and Cookies Policy
Please read the Privacy Policy and Cookies Policy carefully to understand how Starbucks collects, uses and discloses personal information from its users.

Terms of Sale
All sales from the Site are governed by Starbucks Terms of Sale. Please refer to our Terms of Sale for the terms, conditions and policies applicable to your purchase of products from Starbucks. By ordering products through our Site, you agree to be bound by and accept the Terms of Sale. We may change or update the Terms of Sale from time to time so please review the Terms of Sale before you make each purchase from the Site.

Product Sales and Availability
All products displayed on the Site (other than Starbucks Cards) will be delivered only within the United Kingdom, which includes England, Wales, Scotland and Northern Ireland. All prices for products or offers that are displayed on the Site are quoted in pounds sterling and are valid and effective only in the United Kingdom. Starbucks reserves the right without prior notice to discontinue or change specifications on products and services offered on the Site without incurring any obligations. Please refer to our Returns & Exchanges policy for additional information that applies to purchases made through our Site.

Site Disclaimer and Limitation of Liability
The materials and information on the Site may include technical inaccuracies or typographical errors. The materials, information and services on the Site are provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by applicable law, Starbucks does not represent or warrant the accuracy or reliability of any of the information or content about any goods or services, software or advertisements (together, the "Materials") contained on, distributed through, or linked, downloaded or accessed from the Site. Further, no warranty is given that the Site shall be available on an uninterrupted basis, and no liability can be accepted in respect of loss or damage arising out of such unavailability.

Access to and use of the Site is at the user’s own risk and we do not warrant that the use of the Site or any material downloaded from it will not cause damage to any property, including but not limited to loss of data or computer virus infection. We accept no liability for viruses or other computer contaminants. You are recommended to take all appropriate safeguards (such as installing appropriate anti-virus software) and firewalls before downloading information or images from the Site.

Except as expressly provided in these Terms of Use, we exclude all representations, conditions and warranties whether express or implied (by statute or otherwise) to the fullest extent permitted by law.

We do not seek to exclude or limit our liability to you for:

  • - death or personal injury caused by our negligence;
  • - fraud or fraudulent misrepresentation; or
  • - any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

Except as set out above, we shall not be liable to you for any of the following (whether or not we were advised of, or knew of, the possibility of such losses) whether arising from any claim arising out of or in connection with the use of the Site, including without limitation, under any tort, including negligence, for breach of contract, for misrepresentation (other than fraudulent misrepresentation), intellectual property infringement or under any statute or otherwise:

  • - any direct losses
  • - any indirect, special or consequential losses;
  • - any losses or damages arising out of changes made to the content of this website by unauthorized third parties;
  • - any loss of business, data, profits, revenue, goodwill, use or anticipated savings;
  • - loss or damage to your, or any third party’s, data or records; or
  • - any delay in, or failure of, performance of our obligations under these Terms of Use arising from any cause beyond our reasonable control including any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion, failure in information technology or telecommunications services, failure of a third party (including failure to supply data) and industrial action.

If any of the above types of loss are found to be unlawful, void, or for any reason unenforceable by a court, then that type of loss shall be deemed removed from the above and shall not affect the validity and enforceability of the remaining types of loss.

Copyright and Limited Licence
Unless otherwise indicated, the Site and all content and other materials therein, including, without limitation, the Starbucks logo and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, "Site Materials") are the proprietary property of Starbucks or its licensors or users and are protected by international copyright laws.

You are granted a limited, non-sublicensable licence to access and use the Site and Site Materials for personal, informational and shopping purposes only. Such licence is subject to the Terms of Use and does not include: (a) any resale or commercial use of the Site or Site Materials; (b) the collection and use of any product listings, pictures or descriptions; (c) the distribution, public performance or public display of any Site Materials; (d) modifying or otherwise making any derivative uses of the Site and the Site Materials, or any portion thereof; (e) use of any data mining, robots or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of the Site, the Site Materials or any information contained therein, except as expressly permitted on the Site; or (g) any use of the Site or the Site Materials other than for its intended purpose. Any use of the Site or Site Materials other than as specifically authorised herein, without the prior written permission of Starbucks, is strictly prohibited and will terminate the licence granted herein. Such unauthorised use may also violate applicable laws, including, without limitation, copyright and trademark laws. Unless explicitly stated herein, nothing in these Terms of Use shall be construed as conferring in any manner, whether by implication, estoppel or otherwise, any title or ownership of, or exclusive use-rights to, any intellectual property or other right and any goodwill associated therewith.

Trademark Information
Starbucks and the Starbucks logo are registered trademarks of Starbucks. All other Starbucks trademarks, service marks, domain names, logos, company names and indicia of origin referred to on the Site are either trademarks, service marks, domain names, logos, company names or indicia of origin or are otherwise the property of Starbucks or its licensors. In countries where any of the Starbucks trademarks, service marks, domain names, logos, company names or indicia of origin are not registered, Starbucks claims other rights associated with unregistered trademarks, service marks, domain names, logos, trade name, company names and indicia of origin. Other product or company names referred to on the Site may be trademarks of their respective owners. You may not use any trademark, service mark, domain name, logo, company name, trade name or indicia of origin of Starbucks or any third party without permission from the owner of the applicable trademark, service mark, domain name, logo, company name, trade name or indicia of origin. You may contact Starbucks by sending an e-mail to ukinfo@starbucks.co.uk,or writing to Starbucks at Building 4, Chiswick Park, 566 Chiswick High Road, London, W4 5YE, to request written permission to use trademarks, indicia of origin and materials on the Site for purposes other than stated in these Terms of Use or for all other questions relating to the Site.

All rights not expressly granted are reserved.

Restrictions on Use
The Site may include interactive areas in which you or other registered users may create, post, send or store messages, materials, data, information, text, music, sound, photos, video, graphics, applications, tags, code, links or other items or materials on the Site ("User Content"). By using the Site, you agree not to post, upload, transmit, distribute, store, create or otherwise publish through the Site any of the following:

  • a. Unless specifically requested by Starbucks, any “sensitive” personal information about yourself or another person (including, but not limited to, information that relates to health or medical conditions, information concerning trade union membership, sex life, political opinions, criminal charges or convictions, religious beliefs, racial or ethnic origin, or other sensitive matters);
  • b. User Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, abusive, inflammatory, fraudulent, otherwise objectionable or which threatens our relationships with our employees, partners, customers or suppliers;
  • c. User content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and produce such User Content;
  • d. User Content that impersonates any person or entity or otherwise misrepresents your identity or affiliation with another person or entity;
  • e. Spam, direct marketing communications or any unsolicited advertising, promotional materials or other forms of solicitation or commercial content;
  • f. User Content that constitutes, encourages or provides instructions for a criminal offence, violates the rights of any party or that creates liability or violates any applicable national or international law;
  • g. Viruses, spyware, Trojan horses, Easter eggs or any other harmful, disruptive or destructive files; and
  • h. User Content that, in the sole judgment of Starbucks, is objectionable restricts or inhibits any other person from using or enjoying the Site or which damages the image or rights of Starbucks, other users or third parties.

Starbucks does not control, take responsibility for or assume liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Starbucks liable for any user conduct or any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. The interactive areas are generally designed as open and public community areas for connecting and sharing with other people. When you participate in these areas, you understand that certain information and content you choose to post may be displayed publicly. You are solely responsible for your use of the Site and agree to use the interactive areas at your own risk.

If you become aware of User Content that you believe violates these Terms of Use you may report it by contacting us at ukinfo@starbucks.co.uk, or writing to Starbucks at Building 4, Chiswick Park, 566 Chiswick High Road, London, W4 5YE. Enforcement of these Terms of Use, however, is solely in our discretion and absence of enforcement in some instances does not constitute a waiver of our right to enforce the Terms of Use in other instances. In addition, these Terms of Use do not create any private right of action on the part of any third party or any reasonable expectation or promise that the Site will not contain any content that is prohibited by these Terms of Use. Although Starbucks has no obligation to screen, edit or monitor any of the User Content posted on the Site, Starbucks reserves the right, and has absolute discretion, to remove, screen or edit any User Content on the Site at any time and for any reason without notice. You are solely responsible for creating backup copies and replacing any User Content you post or store on the Site at your sole cost and expense.

If you are viewing the Site on a public computer or are otherwise using a computer to which multiple people have potential access, be sure to follow all relevant instructions to ensure you are sufficiently disconnected and logged off the Site and the computer system you are using to prevent unauthorised User Content.

Licence to User Content
You agree that your User Content is not subject to any confidentiality obligations and that you own and control all of the rights to the User Content or otherwise have the right to grant the rights to Starbucks that you grant in accordance with these Terms of Use. Starbucks claims no ownership over any User Content, except as otherwise provided in these Terms of Use, on the Site or in a separate agreement. However, by submitting or posting User Content on the Site, you grant Starbucks and its designees a worldwide, perpetual, irrevocable, non-exclusive, fully-paid up and royalty free licence to use, sell, reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, publish, licence or sub-licence the User Content for any use we see fit and your name and likeness in connection with such use of your User Content. By posting User Content, you hereby release Starbucks and its agents and employees from any claims that such use, as authorised above, violates any of your rights and you understand that you will not be entitled to any compensation for any use of your User Content.

Submission of Ideas
Separate and apart from the User Content you provide, you can submit questions, comments, feedback, suggestions, ideas, plans, notes, drawings, original or creative materials or other information about Starbucks, our Site and our products (collectively, "Ideas"). Ideas, whether posted to the Site or provided to Starbucks by email or otherwise are entirely voluntary, non-confidential, gratuitous and non-committal. Starbucks shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of Ideas for any purpose, commercial or otherwise, without acknowledgment or compensation to you. Do not send us Ideas if you expect to be paid or want to continue to own or claim rights in them; your Ideas might be great, but we may have already had the same or similar idea and we do not want disputes.

Links
You are granted a limited, non-exclusive right to create text hyperlinks to the Site for non-commercial purposes, provided such links do not portray Starbucks in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any obscene, pornographic, sexually explicit or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time. In addition, you may not use Starbucks' logo or other proprietary graphics to link to our Site without our express written permission. Further, you may not use, frame or utilise framing techniques to enclose any Starbucks trademark, logo or other proprietary information, including the images found at the Site, the content of any text or the layout/design of any page or form contained on a page on the Site without our express written consent. Except as noted above, you are not conveyed any right or licence by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of Starbucks or any third party.

Starbucks makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of embedded content, third-party websites accessible via hyperlink or websites linking to the Site. Such sites are not under the control of Starbucks and Starbucks is not responsible for any embedded content or the content of any linked site or any link contained in a linked site, or any review, changes or updates to such sites. Starbucks and its users may provide these links as a convenience to you, but the inclusion of any link does not imply affiliation, endorsement or adoption by Starbucks of any site or any information contained therein. When you visit other sites via links or embedded content, you should understand that our terms and policies no longer govern and that the terms and policies of those third party sites will now apply. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from our Site.

Third Party Content
Starbucks may provide third party content on the Site and links to web pages and content of third parties (collectively, “Third Party Content”) as a service to those interested in this information. We do not control, endorse or adopt any Third Party Content and can make no guarantee as to its accuracy or completeness. You acknowledge and agree that Starbucks is not responsible or liable in any manner for any Third Party Content and undertakes no responsibility to update or review such Third Party Content. You agree to use such Third Party Content contained therein at your own risk.

Advertisements and Promotions; Third-Party Products and Services
Starbucks may display advertisements and promotions from third parties on the Site or may otherwise provide information about or links to third-party products or services. Your business dealings or correspondence with, or participation in promotions of, such third parties, and any terms conditions, warranties or representations associated with such dealings or promotions, are solely between you and such third party. Starbucks is not responsible or liable for any loss or damage of any sort incurred as the result of such dealings or promotions or as the result of the presence of such non-Starbucks advertisers or third party information on the Site.

Indemnification
You agree to defend, indemnify and hold harmless Starbucks, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to (a) your use of the Site; (b) any User Content or Ideas you provide; (c) your violation of these Terms of Use; (d) your violation of any rights of another; or (e) your conduct in connection with the Site.

Modifications to the Site
Starbucks reserves the right to modify or discontinue, temporarily or permanently, the Site or any features or portions thereof without prior notice. You agree that Starbucks will not be liable for any modification, suspension or discontinuance of the Site or any part thereof.

Jurisdiction and Compliance with Laws
Access to and use of the Site and these Terms of Use are governed by the laws of England and the courts of England will have non- exclusive jurisdiction with respect to any dispute arising under in relation to them.

Termination
Notwithstanding any of these Terms of Use, Starbucks reserves the right, without notice and in its sole discretion, to terminate your licence to use the Site and to block or prevent your future access to, and use of, the Site.

Severability
If any provision of these Terms of Use shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

Contact Us
Please feel free to contact us with any comments, questions or suggestions you might have regarding the information described in the Site.

You may contact us at:
Customer Care
Starbucks Coffee Company
Building 4
Chiswick Park
566 Chiswick High Road
London
W4 5YE
Phone: 020 8834 5050